Privacy Policy

This Privacy Policy explains how VEZORIA COMMERCE - FZCO ("Vezoria", "we", "us") collects, uses and protects personal information when you visit our website or use our jewellery CAD design services.

1. Information we collect

• Contact details you provide, such as your name, email address, phone number and company name.
• Project information, including sketches, photographs, reference images, measurements and design files you share with us.
• Billing information needed to issue invoices. Payments are handled by our payment service providers; we do not store card or bank account details.
• Basic technical data such as browser type and pages visited, used only to keep the website working properly.

2. How we use your information

• To respond to enquiries and prepare quotes.
• To design, deliver and support your project.
• To issue invoices, receive payments and keep business records.
• To meet our legal and regulatory obligations.

We do not sell, rent or trade your personal information, and we do not use it for third-party advertising.

3. Confidentiality of your designs

All designs, sketches and files you send us are treated as confidential. They are used only for your project and are never published, shared or reused without your written permission. We sign a Non-Disclosure Agreement on request.

4. Sharing of information

We share information only with trusted providers that help us run our business, such as email and cloud storage services and payment processors, and only to the extent necessary. We may also disclose information where required by law.

5. Data security

We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.

6. Data retention

We keep personal information and project files only as long as needed for the purposes above or as required by law. You may ask us to delete your project files after delivery.

7. Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We respond within 30 days.

8. Cookies

Our website does not use advertising or tracking cookies.

9. Changes to this policy

We may update this policy from time to time. The latest version is always available on this page with its effective date.

Contact us

VEZORIA COMMERCE - FZCO, Dubai, United Arab Emirates
Email: info@vezoriadesign.com
Phone / WhatsApp: +91 90991 28051